Career Opportunities with Backblaze

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Come join us over here at Backblaze, we're neat! Our approach is guided by honesty, transparency, and a commitment to doing the right thing. If you share the same values and see a position below that excites you, we want to hear from you!


NOC Technician Intern

Department: Technical Operations
Location: San Mateo, CA

About Backblaze

Backblaze originated in a founder’s one-bedroom apartment where five people committed to helping people save their data. Backblaze provides backup and cloud storage that’s astonishingly easy to use and inexpensive. Our customers use our services so they can pursue dreams like curing cancer (genome mapping is data intensive), archiving the work of some of the greatest artists on the planet (learn more about how Austin City Limits uses B2), or simply sleeping well at night (anyone that’s spilled a cup of coffee on a laptop knows the relief that comes with complete, secure backups). We are entrusted with almost an exabyte of data from customers in more than 175 countries. We exited 2020 growing quickly and cash flow positive, and we’ve done all this with just $3M of funding.

We’ve managed to nurture a team oriented culture with amazingly low turnover. Our approach is guided by honesty, transparency, and a commitment to doing the right thing for our customers and coworkers. Our customers are happy, and so are our coworkers: In the most recent “Great Place to Work” survey, 99% of our team rated Backblaze as “a great place to work.” Check out what our employees are saying on Glassdoor!


But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a NOC Technician Intern. 

The NOC Intern will assist the Network Operations Center Team in ensuring the operational success of Backblaze internal teams by monitoring our production systems, assisting with ticket automation, and helping create formal processes. You’ll work with open source technologies, assist with innovative products, and learn from some of the most talented engineers in the industry. This would be a great opportunity for current students to gain valuable experience and understanding of the inner workings of the software development process of a premier managed IT services provider, and the skills needed to be successful.

The internship is intended for rising college juniors and seniors with an interest in pursuing a career within a high-tech IT company. A successful intern may be considered for a full-time position on our NOC or SRE team.

 

What You’ll Do

  • Assist in daily production monitoring
  • Utilize our internal ticketing system, to create and update tickets
  • Assist with code releases
  • Create technical documentation & drive operational process improvement
  • Compile utilization reports 
  • Assist with development of our internal monitoring tools
  • Be involved in project work with SRE team


Desired Skills And Experience: 

  • Pursuing a degree in Computer Science, IT or Engineering
  • High attention to detail
  • Familiarity with Linux/Unix and/or Windows Administration
  • Excellent customer service and strong written/verbal communication skills
  • Ability and curiosity to learn a full range of technology platforms and data network systems as well as apply new skills rapidly
  • And most importantly - a passion for emerging technologies!

 

Security Responsibilities

  • Good password practices.
  • Safe browsing.
  • Physically protecting your devices when in public or high-risk areas.
  • Attending annual Security Awareness training.
  • All Policies contained within the policy package, reviewed and signed.
  • All regulatory or compliance policy which is applicable to employee role and responsibilities.

Backblaze is an Equal Opportunity Employer. 

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