Career Opportunities with Backblaze

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Come join us over here at Backblaze, we're neat! Our approach is guided by honesty, transparency, and a commitment to doing the right thing. If you share the same values and see a position below that excites you, we want to hear from you!

Sr. Technical Writer (Contract)

Department: Marketing
Location: San Mateo, CA

About Backblaze

Backblaze is a public company that makes storing and using data astonishingly easy. When our founding team got together, they committed to helping people save their data. Today, the Backblaze Storage Cloud provides a foundational platform around the world for a broad community of developers, IT generalists, entrepreneurs, and individuals who seek the easy, affordable, trusted solutions we provide.

We’ve managed to nurture a team-oriented culture with amazingly low turnover. Our approach is guided by honesty, transparency, and a commitment to doing the right thing. Our customers are happy, and so are our coworkers: In the most recent “Great Place to Work” survey, 94% of our team rated Backblaze as “a great place to work.” Check out what our employees are saying on Glassdoor!

 But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a contract Sr. Technical Writer!

This person will collaborate with internal departments such as Sales, Marketing, Engineering, Product Managers, and others to collect, create, and publish technical knowledge for multiple audiences. In addition, you’ll assist with a documentation migration to a new CMS and evaluate and edit current documentation for accuracy, style, and efficacy. 

What You’ll Do:

  • Edit existing documentation checking for accuracy and consistency
  • Assist with migration of content from current portal to new documentation portal
  • Assist with documentation structure in the CMS migration project
  • Maintain the internal documentation ticketing system, resolving customer and internal consumer issues
  • Develop comprehensive API user guides, technical overviews, FAQs, and in-product support material
  • Adapt to a fast-paced industry and modify duties and objectives as needed

The Right Fit:

  • Relevant field experience and equivalence in technical writing with 5+ years of experience in a similar role
  • Prior experience at a software company is preferred 
  • Excellent English communication skills (written)
  • Working knowledge of HTML and CSS
  • Technical skills to comprehend commonly-used coding languages to develop step-by-step user guides
  • Hands-on experience with API methods and documentation tools, SDKs, and CLI and a thorough understanding of JSON
  • Ability to multitask and collaborate

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.

 The pay range for this contractor position is $60 to $75 per hour.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

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