Career Opportunities with Backblaze

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Come join us over here at Backblaze, we're neat! Our approach is guided by honesty, transparency, and a commitment to doing the right thing. If you share the same values and see a position below that excites you, we want to hear from you!

Business System Analyst

Department: Information Technology
Location: San Mateo, CA

About Backblaze 

Backblaze makes storing and using data astonishingly easy. When our founding team got together, they committed to helping people save their data. Today, the Backblaze Storage Cloud provides a foundational platform around the world for a broad community of developers, IT generalists, entrepreneurs, and individuals who seek the easy, affordable, trusted solutions we provide. 

We’ve managed to nurture a team-oriented culture with amazingly low turnover. Our approach is guided by honesty, transparency, and a commitment to doing the right thing. Our customers are happy, and so are our coworkers: In the most recent “Great Place to Work” survey, 94% of our team rated Backblaze as “a great place to work.” Check out what our employees are saying on Glassdoor! 

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an IT Business Systems Analyst

This position will be based out of our headquarters in San Mateo, California. We are conveniently located near CalTrain, and Highways 280 and 101. We also offer a flexible schedule so employees can work remotely when necessary.

What You’ll Do

  • Document and develop high level, business processes flows, requirements, and design document for new business requirements.
  • Collaborate with business users to troubleshoot and resolve issues involving ERP system
  • Participate in UAT Sessions
  • Conduct end-user training 
  • Provide primary support for upgrade testing and validation efforts, ensuring accuracy, accountability, and security of various issues
  • Provide internal support on business processes and transactions including understanding integration between an ERP system and external systems ensuring issues resolution
  • Serve as technical resource for the planning and execution of projects; plan and participate in business requirements, including hands-on functional and technical testing of new or modified systems
  • Identify and test quarterly patches, manage service requests and assess impacts to functionality, resolving issues and identifying solutions to the impacted areas through completion
  • Draw from your experience to recommend changes in development, maintenance and system standards
  • BS/BA in Computer Science, Information Technology, or relevant field or combination of education and accountable experience proficient in Confluence, JIRA nice to have, but not required

The Right Fit

  • Experience with the core ERP business processes around Order-to-Cash, Procure-to-Pay, and Design-to-Build and systems analysis/administration
  • Implementation or Support experience with Warehouse Management System, Contract Management System, HR Information System good to have
  • Experience with the controls and compliance elements for Sarbanes-Oxley in a public company
  • Experience with NetSuite is preferred
  • Minimum 4+ years of relevant experience as a Business Systems Analyst
  • Experience with full system implementation life cycles (analyze, design, build, test, implement, support)
  • Experience with middleware is preferred 

Backblaze Perks

  • 100% healthcare for family
  • Dental and vision plan
  • Competitive compensation and 401K 
  • RSU grants for full-time employees
  • Flexible vacation policy
  • Maternity & paternity leave
  • MacBook Pro to use for work plus a generous stipend to personalize your workstation
  • Childcare bonus (human children only)
  • Generous skills training policy to continue your professional development
  • Commuter benefits
  • Culture that supports a healthy work-life balance

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.


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